Costa is one of our regular customers, who have ordered several set of custom signage from us satisfied. In May 2018, Costa contacted us to order a signage. After confirming the details, he paid us the deposit. Since his deposit payment was by PAYPAL, the payment did not comply with PayPal Seller Protection, so we return the payment and let him pay again. We didn't expect Costa to be completely lost since then, all the emails sent to him did not have any reply. That time happened to be when Trump proposed to increase taxes on Chinese products. We guessed that it might be the reason. Although it was a pity, we didn't want our customers to be embarrassed, so we didn't contact him again.
Until the beginning of 2019, my colleague Alex, who had contacted with Costa before, suddenly told us that Costa wrote a letter to us, but it was a group email for Joanna's Fun Run/Walk. Through this email, we realized that Costa lost his daughter in 2018. What we admire is that they have established Joanna Sophia Foundation to help other children and families in need, and that activity is to promote and raise funds for the foundation.
Group email for Joanna's Fun Run/Walk
We decided to do something for this foundation, our sales department made a discussion on this at a morning meeting. After considering the donating or donating materials, we decided to provide Joanna Sophia Foundation with a free custom signage, and hope that the signage can have the following characteristics:
We finished the production in 12 business days, then DHL finished the door to door delivery in 3 days.
DHL waybill tracking
Costa told us that they greatly appreciate the signage, which make us very happy too. The final product is as follows:
The current logo is hard to get the uniform lighting effect
Signage effect, photographed in our workshop
Illuminated effect, photographed in our workshop
Finally, let's advertise for Joanna's Fun Run/Walk, if you are living near St Nicholas Greek Orthodox Church • 196-10 Northern Blvd Flushing, NY 11358 and have time on June 29, 2019, hope you can register Joanna's Fun Run/Walk
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